Frequently Asked Questions

Can't find what you're looking for? Contact us or reach out on Telegram.

Getting Started

How do I get an API key? +

Visit our registration page and create an account. After signing up, navigate to the dashboard to generate your API key. New users can use promo code DEVSTARTER20 to receive ¥20 free credit.

Is the API compatible with OpenAI SDK? +

Yes! Our API is fully compatible with the official OpenAI SDK for Python, Node.js, and other languages. You only need to change two things: set base_url to our endpoint and use your AI Token API key. All existing code using the OpenAI SDK will work without modification.

How do I migrate from OpenAI to AI Token? +

Migration is simple — just update your client configuration:

python
# Before (OpenAI)
client = OpenAI(api_key="sk-...")

# After (AI Token)
client = OpenAI(
    api_key="your-aitoken-key",
    base_url="https://bb71d3f3506709ed-101-126-19-34.serveousercontent.com/v1"
)

That's it! No other changes needed. See our code examples for more details.

What programming languages are supported? +

Any language that can make HTTP requests. We provide ready-made examples for Python, Node.js, Java, Go, and cURL. Since we follow the OpenAI API spec, all official OpenAI SDKs work out of the box.

Models

Which models are available? +

We offer 38+ models including DeepSeek V3/V4, Qwen (all versions), GLM-5.2, Kimi K2.7, MiniMax M2.5, and more. This includes text generation, reasoning, code, vision, audio, and embedding models. See our complete model list for details.

How do I choose the right model? +

Here's a quick guide:

  • General tasks: DeepSeek V4 Pro or Qwen 3.5 397B
  • Code generation: Qwen 3 Coder Plus or Kimi K2.7 Code
  • Budget projects: DeepSeek V3 or Qwen Turbo
  • Reasoning/Math: DeepSeek R1
  • Image understanding: Qwen VL Max
  • Embeddings/RAG: Qwen3 Embedding 8B
  • Long documents: Qwen Long (10M context)
What is the difference between DeepSeek V3 and V4? +

DeepSeek V4 Pro is the latest generation with significantly improved reasoning, math, and coding capabilities. V3 is the previous generation — still excellent but at a lower price point. For most applications, V3 provides great value; use V4 when you need the absolute best quality.

Pricing & Billing

How does pricing work? +

You pay per token used. Each model has its own pricing (see pricing page). There are no monthly fees — just buy credits and use them at your own pace. Credits never expire on paid plans. New users get ¥20 free with code DEVSTARTER20.

What payment methods do you accept? +

We accept USDT (TRC20/ERC20), Alipay, and WeChat Pay. Enterprise customers can also use invoice billing. Contact us for payment arrangements.

Is there a free tier? +

Yes! New users who register with code DEVSTARTER20 receive ¥20 (approximately $2.80) in free credit. This is enough for thousands of API calls with our budget models.

Do credits expire? +

Free tier credits have no expiration. Paid plan credits also do not expire. Use them whenever you need.

Technical

Does the API support streaming? +

Yes. Set "stream": true in your request body to receive responses as Server-Sent Events (SSE). Each chunk contains a partial response. See our streaming examples.

What are the rate limits? +

Rate limits depend on your plan:

  • Free: 20 requests/min, 40K tokens/min
  • Pro: 60 requests/min, 200K tokens/min
  • Business: 200 requests/min, 1M tokens/min

Enterprise plans have custom limits. Contact us for details.

How do I handle errors? +

The API returns standard HTTP status codes with descriptive error messages. Common codes:

  • 401 — Invalid API key
  • 429 — Rate limited (wait and retry)
  • 502/503 — Model unavailable (try another model or retry)

We recommend implementing exponential backoff for retries. See the error codes reference.

Is there automatic failover between models? +

Our infrastructure includes automatic failover at the provider level. If a specific upstream provider is temporarily unavailable, requests may be automatically routed through an alternative path. For application-level failover, we recommend implementing fallback logic in your code to try alternative models.

Do you support function calling / tool use? +

Yes! Most flagship models (DeepSeek V4 Pro, Qwen Max, etc.) support function calling via the standard OpenAI tools parameter. See our function calling example.

Support

How do I get technical support? +

We offer multiple support channels:

Pro and Business plan users receive priority support.

What is your uptime SLA? +

We maintain 99.5%+ uptime. Our multi-provider architecture ensures redundancy. Check our status page for real-time service health.

Is my data secure? +

All API communication is encrypted via HTTPS/TLS. We do not store conversation content beyond what's necessary for processing. API keys are hashed and salted. We follow industry best practices for data security.